Stratasoft is owned by a large BPO company TRG - http://www.trgworld.com
Stratasoft's suit of products named Stratadial VC2 dialer includes Predictive Dialer, Skills Based Inbound/Outbound Routing, Inbound ACD, IP Dialers, Remote/Home Agents, Automatic Dialer, Quality Monitoring, Advanced IVR, VoIP Call Center and Virtual Call Center Solutions. Stratasoft provides Best in Class Customer Service and its VC2 Product Suite has won Product Of The Year award four times since 1998.
Some of the features of Stratasoft products are
- Advanced Predicitive Dialing
- Robust Inbound ACD
- VoIP Call Centre Solutions
- Home-Based Agents
- Advanced Automatic Dialer
- Automatic Call Blending
- Extensive Reporting
- Perfect Quality Assurance Gandgets
For more information, please visit http://www.stratasoft.com
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